Cancellation Policy
1. Less than 28 days before event - full refund
2. Less than 21 days before event - 50% refund
3. Less than 14 days before event - 25% refund
4. Less than 7 days before event - No refund
Unforeseen Circumstances
In the event of unforeseen circumstances such as natural disasters, health emergencies, or other events beyond our control, we will work with you to either reschedule the event or provide a credit note (valid for one year), as deemed appropriate based on the situation
Refund Process
All refunds will be processed within 7 business days from the date of cancellation. Refunds will be issued using the same method of payment used at the time of booking
Contact Information
For cancellations, rescheduling, or any inquiries, please contact us at 020 3633 1455 or info@gccouture.co.uk. Our business hours are Monday-Friday 9am to 5pm and we will endeavour to respond to all enquiries as promptly as possible
Please ensure you have read and understood our cancellation policy before booking.